Terms and Conditions

These Terms and Conditions (Terms) govern your use of the Seeds Direct website and any services or products available herein. By using or purchasing from our website, you signify your acceptance of these Terms, our Privacy Policy, and our Legal Disclaimer.

Important Information & Legal Warning: Warning: Germination of Cannabis seed is illegal in most countries. Seeds Direct does not encourage anyone to break the law in their country. We cannot, and will not, discuss germination, yields, THC levels, or similar topics, as it is illegal in most countries. Emails asking for such information may be ignored, and we reserve the right to refuse sale if you persist in requesting further information on illegal activities.

Product Use & Disclaimer: Seeds Direct sells cannabis seeds strictly as collectible genetic preservation souvenirs. All items on this site contain less than 0.03% THC and are classified as hemp seeds by law. We can legally sell cannabis seeds for the use of fishing bait additives, as luxury bird food, as souvenirs, or for storage in anticipation of law changes. We refuse to sell cannabis seeds to anyone we have reason to believe intends to use them for personal cultivation where it is a criminal offense, or to distribute them to countries where possession or trafficking is illegal.

Age Requirement: You must be at least 21 years old to order cannabis seeds from Seeds Direct. By purchasing from this site, you warrant that you are over 21 years of age.

Your Responsibility: For your own protection, you are required to inquire about and comply with all local and international laws governing the purchase and possession of cannabis seeds in your part of the world. By ordering, you confirm that you have checked your local and international laws, that it is safe to proceed, and that the responsibility for that decision rests solely upon you. You release Seeds Direct of any liability or legal problems, as we assume your purchase is for NOVELTY purposes only.

Website Use: The use of our website is at your sole risk. While we strive for accuracy, we do not guarantee the entire accuracy of all information provided on the website, except in relation to product descriptions. Seeds Direct is not responsible for the content or opinions expressed in third-party product reviews, blogs, or comments displayed on our site, and displaying them does not imply endorsement. Please read all product instructions and manuals carefully; we are not involved in manufacturing and cannot advise on use beyond manufacturer guidelines.

Order Process: Orders can be placed online via our website or over the phone. Online orders automatically receive an email confirmation. We endeavor to process and ship all orders within 1-3 business days (Monday-Friday). Tracking IDs are emailed upon dispatch and can be viewed in your account’s “Order History.” Please ensure your billing and delivery names and addresses are correct; using bogus or false names may prevent delivery.

Account Responsibility: You must provide true, accurate, current, and complete information for your account. You are prohibited from creating an account using another person’s name or email. You are fully responsible for all activities within your account and agree to notify Seeds Direct immediately of any unauthorized use or security breaches.

Price, Availability & Promotions: All prices on our website include VAT (if applicable in your jurisdiction). While we strive for accuracy, errors may occur; we will inform you of pricing errors and offer the option to reconfirm or cancel your order. We try to keep stock up to date, but cannot guarantee availability. If a product is out of stock, we will contact you to offer an similar alternative, refund, or wait for restock. Promotional items are subject to stock and may be substituted or removed without notice. We cannot reserve stock until payment has been received, which may affect availability for non-instant payment methods.

Delivery Guarantee & Exclusions: Seeds Direct offers both standard postage and “guaranteed” shipping options. If you choose “guaranteed” delivery and your parcel does not arrive within 21 business days (or longer in some cases, as requested by us) after the dispatch date, we will offer to reship or refund your order. This guarantee is voided if: your parcel is confirmed as delivered but you claim non-receipt (you must contact the mail service); you enter an incorrect address or invalid name; or the parcel is deemed “undeliverable as addressed/unclaimed” and is not returned to us (customer pays re-shipping if returned). The cost of the guarantee is non-refundable.

Payment Methods: All payments are to be made payable to [Your Company Legal Name for Payments, e.g., American Industrial Design]. We accept all major credit/debit cards securely online or over the phone. Our online sales are 3D Secure, 256-bit encrypted, and hacker-safe. For phone orders, we must speak to the card owner and ship to the card billing address for fraud prevention. International Prepaid/Travel Cards are accepted online and over the phone but may require registration with your card company for international use. We do not accept MasterCard or Maestro cards. You can also place orders online and choose cash payment (send to our mailing address), or pay by various cryptocurrencies (e.g., Bitcoin, Litecoin). Bank/wire transfers are also accepted, with details provided via email after checkout. All charges will be in [Your Operating Currency, e.g., CAD, USD]; the final amount in your currency depends on the exchange rate and any bank conversion fees. We reserve the right to cancel any order we believe to be fraudulent. Seeds Direct does not store card details.

Price Match Policy: For a price match, the order must be placed over the phone. You will need to provide a link to the competing website showing the lower price. We will match the price if the product is in stock on the other website and they ship to your country. Please note, freebies or discount codes will not be applied to price-matched orders. We may refuse a price match if we believe the competitor has made an error.

Returns, Refunds & Cancellation: We accept returns within 14 days of delivery, provided seeds are completely unopened and in original packaging. Any free gifts or items included with the purchase must also be returned. Please pay the return postage and use a recorded delivery service for proof. We do not accept returns for Pick and Mix Seeds. Refunds will be made within 7 days of inspection. If a product is damaged during transit, contact us within 48 hours with a clear picture and order number for a replacement; we may refund return postage in this case. Shipping costs are generally non-refundable unless the product was faulty, damaged, or an error was made by us. You can cancel your order before it ships by contacting us immediately by phone (email cancellations cannot be guaranteed to stop an order in time). Refunds for cancelled orders are processed to the original payment method (or bank/crypto address for non-card payments) and may take up to 15 business days. We do not cover extra charges, fees, or exchange rate fluctuations incurred when processing customer-requested cancellations. We do not offer refunds for cash payments; a store credit may be issued instead. We will not replace products or process claims more than 3 months after the order date.

Account Deletion: You may request your account be deleted from our system by contacting us via email or phone. Seeds Direct reserves the right to delete accounts from our system with no notice.

Applicable Law & Jurisdiction: These Terms of Use shall be governed by the applicable laws in force in [Your Operating Country/Region, e.g., Ontario, Canada].